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DM First Login
A DM First account signs in with a phone number or an email address plus a password. The steps below follow the login screen as it appeared, including what happens after too many wrong attempts.
Phone Number tab sign-in from the icon
- Open DM First from its home screen icon or your browser. No icon yet? The install guide sets one up.
- Stay on the Phone Number tab, where the +91 country code is already chosen.
- Type the mobile number you registered with.
- Enter your password.
- Tick Remember password only on a phone nobody else uses.
- Press Log in.
Accounts made with an email address
Switch to the Email tab, whose box reads please input your email. Enter the address tied to your account, add your password and press Log in. If you signed up with a mobile number, go back to the phone tab.
Why DM First turns a sign-in away
- Wrong tab: match the tab to how you signed up, phone or email.
- Account locked: more than 10 wrong passwords locks the account. The message asks you to reset through Forgot password? and offers a Contact customer service button.
- Waiting for an OTP: the login screen had no OTP field, so it expects your password, not a code.
- Blank or frozen page: reload it, or type the address again in the browser instead of using the icon.
Lost password or a locked account
Press Forgot password? on the login screen. The same screen notes that anyone who forgets a password should contact customer service, so take that route if the reset option does not get you back in.
This guide cannot reset or unlock accounts, as the contact page explains. New to the platform? The registration walkthrough covers each field.
Questions and answers
What does Remember password do on DM First?
Going by its label, it keeps your password filled in on the login screen so you do not retype it each visit. Leave it unticked on a shared or borrowed phone.
Does the home screen icon sign in differently?
No. The icon simply opens the same web platform, so the phone and email tabs behave exactly as they do in the browser.
That covers the login screen. The buttons are below.